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Usability Test Plan (pdf)
This document outlines a plan for conducting a usability test of certain functions on Northeastern
University’s web site. It includes background and post-test questionnaires, methodology, and
evaluation criteria.
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Portfolio Categories
Skills Used
- Document planning
- Usability heuristics
- IA principles
- HTML, XHTML, CSS
- JavaScript
- Analysis
- PowerPoint
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Usability Product Review (pdf)
In this paper I review the usability of a Sony Cyber-shot DSC-W120 camera pointing out positive and negative
usability characteristics along the dimensions suggested by
Jakob Nielsen.
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Usability Example - ING Direct (pdf)
I have started to collect examples of poor usability and this is the poorest one yet. ING Direct's site
has the most obscure path to Account Maintenance imaginable.
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Improve an Information Architecture (pdf)
Here I recommended that navigation be added to a web page that was 25 pages long and that required users
to scroll through it all to see if what they are looking for might be there. Here's the
page as it was in November of 2008.
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Heuristic Usability Review
I performed a heuristic usability review for
Samaritan Consulting. I analyzed
their web site maintenance application's functionality and organization relative to standard usability
principles. The client implemented several of my recommendations.
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